About SERV

About SERV

Important information regarding the impact of COVID-19:

With social distancing guidelines and a statewide stay-at-home mandate currently in place, victims of interpersonal violence may feel trapped with their abusers, overwhelmed by ever-changing updates from the media, and concerned about financial circumstances. Despite limited access to trusted friends/family and inability to leave the home during regular working hours, victims do not need to feel completely isolated.

You are not alone. Our advocates are still working.

The Services Empowering Rights of Victims (SERV) 24-hour hotlines and safe houses remain fully functional. Confidential phone counseling services, virtual support groups, safety planning, and emergency shelter are all available.

If you are in crisis, you can contact an advocate in one of the following ways:

  • Call 1.866.295.SERV (7378)
  • Chat online using the box in the bottom right corner of this page
  • Send an email to serv@centerffs.org

It is important to remember that domestic violence is rooted in power and control. Abusers may use the current pandemic to their advantage by withholding money or health insurance cards, threatening to expose victims to the virus, or lying about state or federal mandates restricting travel. If you or someone you know is experiencing this type of treatment, we are here to help.

Center For Family Services (CFS) as a whole also continues to operate, providing critical services for children, individuals and families in need during this health crisis. The health of those in our care, our staff and their families, and the community at large is important to us. We are taking every precaution in accordance with recommendations from public health officials. We wish everyone in our community well as we manage this challenging time together.

Click here for more updates and resources from CFS.


Services Empowering Rights of Victims (SERV) provides support to hundreds of survivors of sexual violence, domestic violence, and human trafficking each year, helping people begin their journey toward healing and empowerment. SERV supports survivors through competence and empowerment and provides a safe space for all that encourages recovery and self-care. We protect the rights of survivors to ensure they are treated with compassion and dignity. Support is offered for the survivor and those close to them through 24/7 hotlines, online chat, advocacy, safe housing, education, and counseling. All services are free of charge, strictly confidential, culturally sensitive, and bilingual.

Sexual violence services are available to individuals in New Jersey's Camden, Gloucester, and Cumberland Counties. Domestic violence services are available to individuals living in Gloucester and Cumberland Counties. Human trafficking services are offered in Camden, Cumberland, and Gloucester Counties.