Quality Improvement
The purpose of the Continuous Quality Improvement Process (CQIP) is “to advance efficient, effective service delivery and the achievement of agency goals; to ensure that every person touched by the agency – customers, consumers, staff and the community - receives Center For Family Services’ best at all times.”
The goal of the Center For Family Services' continuous quality improvement (CQI) program is to promote excellence and continuous improvement by advancing effective services and management practices across the entire agency. The CQI program supports long-term priorities and goals while addressing organizational performance, quality of services, and client outcomes; and implements solutions to improve efficiency and deliver accessible, effective services that have a positive impact on persons served. The program is broad-based and organization-wide, and is inclusive of staff and stakeholders.
Quality Committee Group
- Email: quality-committee@centerffs.org
- Group Page: Quality Shared Drive
CQIP Staff Team