Promise Neighborhood Program Director

Promise Neighborhood Program Director


Established in 1920, the Center for Family Services (CFS) has been committed to uplifting individuals and families through an innovative continuum of care. Its efforts are focused on serving low-income families in Camden, New Jersey. With more than 70 direct service programs servicing approximately 10,000 families annually through our early childhood, supportive housing, homeless prevention, workforce development, and several crisis hotlines. CFS also devotes resources to research and evaluation, community organizing and engagement. In the process, CFS is helping to develop best practices in the field.

In 2017, CFS was awarded a 5-year implementation grant from the Department of Education to implement the Camden Promise Neighborhood Initiative, a neighborhood based effort to improve education and create family economic stability for Camden families through a cradle-to college-to career continuum of services. This effort represents a 10-year shared vision and cross-sector collaborative which include partners such as the: Camden City School District, Camden Housing Authority, Rutgers University, and Campbell Soup Company to name a few. CFS is the lead agency, fiscal agent and backbone organization for the Camden Promise Neighborhood.

This initiative seeks to improve academic achievement and family economic success in the lowest performing schools and neighborhoods in Camden. The four neighborhoods targeted are: Cooper Lanning, Bergen Square, Centerville, and Liberty Park.

The Camden Promise Neighborhood Program Director should be committed to CFS’ mission and vision, and exemplify the values listed below:

We value being Community-focused.  We do work that addresses the actual needs of the community.  We ensure that our services are provided in a culturally and linguistically appropriate manner, and that our housing strategies, and policy development add real value.

Collaborative.  We do work in partnership with others for greater impact.  We understand that our community has multiple needs, and harness the collective expertise of staff, community partners, groups, clients, and other stakeholders to address those needs holistically.

Authentic community engagement.  We operate and succeed in situations where no set answers, procedures or strategies have been developed.  Given the circumstances, we organize our volunteers, staff, board, partners, clients and community to work together, problem solve and find new solutions that will succeed.

Data-driven decision-making.   We focus on results.  We used data to show disparities between our constituents and other populations to create a sense of urgency regarding our priorities.  We embrace a data-driven culture and measure and communicate our impact.  Our data-driven approach builds stronger relationships with the community and other stakeholders and leads to greater change in the community we serve.  We assess the needs of the community and evaluate the effectiveness of our services to remain relevant and impactful.

Fairness and equity.  We value equity and fairness in how we work together at CFS, in our relations with our community and stakeholders, and in the society we aim to help create.  Our efforts toward fairness and equity empower our community to thrive, and address the existing disparities.


CFS is seeking a full-time, experience leader who is passionate about ensuring quality education and support services for vulnerable children and their families. The Camden Promise Neighborhood Director will assume overall responsibility for multiple related programs and projects, which may include clinical oversight, administrative responsibilities, and program development.  This position will work closely with the Chief Operating Officer and our lead educational partners to develop and implement a long term strategy for achieving cradle through college and career success for Promise Neighborhood participants.  This position will be responsible for managing the various aspects of the overall program, coordinating with a cadre of partners, supervising staff, ensuring data driven accountability, and working with the development team to ensure long term sustainability.  

In addition, the CPN Director will be responsible for the day to day management and supervision for the Camden Promise Neighborhood Initiative. He or she will engage the Camden Promise Neighborhood team, other CFS staff, Camden Promise Neighborhood partners, and residents of the target community in planning, implementing, evaluating, and sustaining the Camden Promise Neighborhood Initiative. This position will be full-time and report to the Chief Operating Officer.

Reports To: Chief Operating Officer



Monitor Promise Neighborhoods implementation grant funds, sub-contractual agreements, work plans, and budgets

Work with all leadership partners and continuum of solutions providers to ensure seamless implementation

Supervise Camden Promise Neighborhood staff

Collaborate with the Development Director, Director of Communications, and Director of Research and Evaluation to report on performance measures associated with the grant

Oversee the development of strategies to achieve goals of the Camden Promise

Identify and address barriers to planning, implementation, and sustainability of the Camden Promise Neighborhood Initiative by continually evaluating processes and outcomes

Cultivate and sustain relationships with Camden Promise Neighborhood partners, residents of the target community, funders, and other stakeholders

Foster a culture of accountability within the Camden Promise Neighborhood team, as well as among Camden Promise Neighborhood partners and residents of the target community


Travel Requirements: 
Job Status: 
Full Time
  • Bachelor’s Degree required, Master’s degree preferred. Mathematics, Statistics, Economics, Public Policy, Urban Studies, Sociology, or another social science field highly preferred
  • Candidate must demonstrate solid mathematical ability, analytic thinking, project design, and research skills. Experience with qualitative or quantitative analysis, database and data system development and management, and data analysis required. Knowledge of statistical packages (SAS, SPSS, Stata), mapping software (ArcGIS), or computer programming languages a plus
  • Excellent organizational skills, creativity, and self-confidence, and the ability to multi-task and drive projects, in a motivated, effective way required
  • Should have a strong interest in one or more of the following topics: community building and neighborhood revitalization, education, economic development, or performance management.
  • Excellent written and oral communication skills required
  • The ability to work collaboratively with a wide range of community based groups and partner organizations is essential
  • The capability to adapt in a rapidly changing and organic environment is key
  • Prior experience working in or reporting to the federal government and/or non-profit sector.



Salary will be commensurate with experience and compensation history. Benefits will be competitive with industry standards and include medical, dental and vision coverage; retirement plan options; and vacation, holiday and leave policies.

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